Service

DTS employs several engineers who are all trained to customer specifications and who assist with:

• Install
• Training
• Preventative Maintenance
• Breakdowns
• Telephone Support

Some of our current areas of expertise include:

• Biochemistry
• Cytology
• Drug Analysis
• Eliza Readers and associated equipment
• General Analysis instrumentation
• Healthcare/Bloodbanking equipment
• Haematology
• Histology
• Immunoassay
• Microbiology
• Pharmaceutical Analysis
• Surgical Lasers
• Trace Elemental Analysis
• Troubleshooting Computer Interface
• Water Purification Systems

Our engineers are supplied with laptop computers which give them the ability to run diagnostics programs on instruments whenever and wherever required. They are also supplied with Palm PDAs and have a powerful database of customer and instrument history on hand.